Terms & Conditions

Last Updated: 10 August 2026

Welcome to Sree Panchamis. By accessing or using our website https://sreepanchamis.in, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old or using the website with parental or guardian supervision.
• You will use the website only for lawful purposes.
• You will provide accurate and complete information when placing an order.
• You will not misuse the website or attempt unauthorized access to any part of the website.

We reserve the right to refuse service, restrict access, or cancel orders if these Terms & Conditions are violated.

2. Products and Services

Sree Panchamis offers cosmetic, personal-care, and beauty products, including soaps, facial care products, eye care products, and other related products.

• All products are subject to availability.
• Product images are provided for reference and actual products may vary slightly in colour, appearance, packaging, or size.
• Product packaging, labels, or ingredients may be updated by manufacturers or suppliers from time to time.
• We reserve the right to modify, replace, or discontinue products without prior notice.

3. Product Information and Usage

Customers should carefully read the product description, ingredients, directions for use, warnings, and other information provided with the product before use.

• Cosmetic products should be used only as directed.
• Customers should check the ingredient list for any known sensitivities or allergies before use.
• If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice.
• Product information provided on our website is for general informational purposes and is not intended to constitute medical advice.

4. Pricing

• All prices are listed in Indian Rupees (INR).
• Prices may change without prior notice.
• Applicable taxes and shipping charges, where applicable, may be added during checkout.
• We make reasonable efforts to ensure that product prices and information displayed on the website are accurate.

In the event of an obvious pricing or product information error, we reserve the right to correct the error and, where applicable, cancel or revise the affected order.

5. Orders and Payments

When placing an order:

• You agree that the information provided during checkout is accurate and complete.
• You are responsible for providing a correct delivery address and contact details.
• Payment must be completed through the available payment methods before order processing, unless a Cash on Delivery option is specifically offered.
• We reserve the right to cancel or refuse an order if suspicious, fraudulent, unauthorized, or unusual activity is detected.
• An order confirmation does not necessarily guarantee product availability until the order has been processed.

Payments made through the website may be processed securely through trusted third-party payment gateways. Sree Panchamis does not directly control the policies or systems of third-party payment providers.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timelines mentioned in our Shipping Policy.

• Delivery timelines are estimates and may vary depending on location and courier services.
• Delays may occur due to weather, holidays, transportation issues, courier delays, or circumstances beyond our reasonable control.
• Customers are responsible for providing accurate delivery information.

For complete information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy. Due to hygiene and safety considerations, opened or used cosmetic and personal-care products may not be eligible for return or exchange.

For information regarding damaged, defective, incorrect, or missing products, please refer to our Return and Refund Policy.

8. Intellectual Property

All content on this website, including:

• Logos
• Product images
• Text and descriptions
• Website design
• Graphics
• Videos
• Branding and other visual content

is owned by or licensed to Sree Panchamis and may not be copied, reproduced, modified, distributed, or used without prior written permission, except where permitted by law.

9. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, delivery services, social media platforms, or other external services. Sree Panchamis is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

10. Limitation of Liability

To the extent permitted by applicable law, Sree Panchamis shall not be responsible for:

• Indirect, incidental, or consequential damages arising from the use of the website or products.
• Delivery delays caused by courier or logistics providers.
• Temporary website interruptions or technical issues.
• Problems resulting from incorrect information provided by the customer.
• Improper use of products or failure to follow product instructions and warnings.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website after such changes constitutes acceptance of the updated Terms & Conditions.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Sree Panchamis
Website: https://sreepanchamis.in
Email: support@sreepanchamis.in
Phone: 93630 49544