Shipping Policy

Last Updated: 10 August 2026

Sree Panchamis aims to deliver your cosmetic and personal-care products safely and on time. This Shipping Policy explains our order processing, delivery timelines, shipping charges, tracking, and delivery-related procedures.

1. Order Processing Time

• Orders are generally processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Processing may take additional time during sales, promotional periods, or periods of high order volume.
• Orders will be shipped only after the order and payment details have been successfully verified.

2. Shipping and Delivery Time

Estimated delivery time after dispatch:

• Tamil Nadu: 2–4 business days
• South India: 3–5 business days
• Other parts of India: 4–7 business days

Delivery times are estimates and may vary depending on the destination, courier partner, weather conditions, public holidays, transportation issues, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout. Shipping charges may depend on:

• Delivery location
• Order weight and package size
• Courier partner charges
• Applicable shipping or delivery services

Any applicable shipping charges will be shown to you before you complete your purchase.

4. Order Tracking

Once your order has been shipped, we may provide you with:

• Tracking ID or tracking number
• Courier or delivery partner details
• Tracking information or tracking link, where available

Tracking details may be sent through email, SMS, WhatsApp, or other communication channels provided during checkout.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct name, phone number, house or building details, street, locality, city, state, and PIN code.

Sree Panchamis will not be responsible for delivery delays, failed deliveries, or additional charges resulting from an incorrect or incomplete address provided by the customer.

6. Delivery Issues

If your order is delayed, damaged during transit, incorrectly delivered, or not delivered, please contact us as soon as possible.

For products received damaged, defective, or incorrectly, customers should follow our Return and Refund Policy and provide the required photographs or video proof within the specified time period.

7. Failed Delivery

If a delivery attempt fails because the recipient is unavailable, the address is incorrect, or the courier is unable to contact the recipient, the courier partner may make additional delivery attempts or return the package to us.

Any additional shipping charges resulting from an incorrect address, repeated failed delivery attempts, or customer-requested re-shipping may be payable by the customer.

8. Contact Information

For any shipping, tracking, or delivery-related queries, please contact us:

Sree Panchamis
Website: https://sreepanchamis.in
Email: support@sreepanchamis.in
Phone: 93630 49544